State Farm® Insurance Agent Scott Thomas

"Terrible experience. Completely unprofessional behavior, dishonesty and threats to keep you not switch to other company. Terrible costumer service."

"Jorge was great to work with, professional, and best of all, saved us money! When my coverage lapsed and I found myself unhappy with Progressive I decided it was time to look elsewhere. After several quotes I contacted Jorge back and he got me coverage the same day. Glad to find a provider that cares more about my family than price gouging and claiming it's state taxes setting the price. Highly recommend."

"Carmilena has been so wonderful to work with through all these years. She knows so much about insurance and always pointed me in the right direction. I trust her with all my policies."

"I’ve been with these guys for years now. I’d highly recommend them over anyone else in the valley. Staff is friendly, knowledgeable and super responsive. One unfortunate incident I was without a vehicle. Before I knew it I had a rental and on my way to keep my day going. You actually get to speak to someone local not some dude in India or Nigeria.( Thank you guys by the way especially Maria)They took care of everything and I’m not gonna lie i was impressed you always hear horror stories with insurance companies…pfft…not me,Seriously don’t struggle or get hassled good quality customer service and peace of mind."

"Scott Thomas has been my agent the past 5 years since moving from California. 😊 I insure my vehicle 🚗 and home 🏠 . I had a State Farm agent in California that was awesome 🤩 I was worried I wasn't gonna be able to have the same service as I had back home. 🙁 All I can tell you is Carmelina and other team members never disappoint 😊 They have been amazing to work with, they are professional, yet personable, and ready to help in all circumstances 😃 I have never had a situation that they couldn't resolve ✅ immediately They are like a family , they will have your back 👩‍❤️‍👨💑 Scott Thomas insurance will take care of your insurance needs 👌🏽 Thank you you make my life much easier 🎉🥳🙌🏽🎊"

"A year ago, I called Jorge at Scott Thomas State Farm Insurance to get a quote. At that time, I decided to go with a different insurer. Jorge said he'd call back in a year to see if he could offer me a more competitive rate....and he did. He called a year later to the date. He then sent me quotes for three policies. After speaking with him and comparing rates from other agencies, I decided to go with State Farm. The customer service that he provided was the reason. Highly recommend working with this agency!"

"I am thankful for Carmelina for helping me today. I appreciate her going above her job duty in getting something done for me. Not only is she extremely sharp, she is gracious with her time and attention."

"Carmelina es muy atenta, siempre aclarando cualquier duda, ofrece un excelente servicio al cliente."

""Carmelina is a very humble and very professional, she is always there when i need her Advises on insurance coverages. It is therefore without reservations that I highly recommend for insurance needs, this State Farm office"

"Carmelina Cervantes Siempre muy eficiente y amable y generosa y paciente con los clientes y enfocada en siempre informarme de todo. Tengo más 7 años de conocerla y siempre ayudando con su mejor servicio. Gracias siempre.🙏🙏"

"This branch has been amazing! They are kind, knowledgeable, and quick to help and response time is superb. Carmelina who is at this branch is without a doubt the best!"

"Gracias Carmelina me has dado un excelente servicio y me explicas todas las dudas que tenga excelente servicio y muy profesional"

"Carmelina is absolutely great. It helped me with all my insurance needs. I would highly recommend this State Farm office for your insurance needs."

"Really felt as a concern oppose to a sell. She really took care of me and best rate yet on insurance. She really went the distance in customer service."

"Very helpful service."

"I can't say enough about the customer service I received. I had a great experience with this office. Jorge Jimenez Godinez was very patient with me and answered my many many questions. I feel like he went above and beyond and while having a good insurance rate is great it's definitely even more appreciated to feel cared for and taken care of by knowledgeable staff. He was thorough, kind, timely, and followed through. At the end I had no doubt that I had to switch my homeowners insurance and auto with State Farm."

"Scott and his team are always friendly, helpful and take care of my business quickly and accurately."

"I went online and requested a quote. Carmelina Cervantes reached out to help me with my quote. She's very knowledgeable and friendly. She made the process very easy. I will be staying with this agency for years to come."

"Since I moved from the Midwest to ARIZONA..Carmelina has provided 5 Star + Service in All my INSURANCE NEEDS.I GREATLY VALUE her “DEDICATION “ to my needs I HIGHLY RECOMMEND this Agency due to HER SERVICE 👍👍"

"My agent Carmelina Cervantes has helped me and my family more then I can ever put into words. She really does care about the people she helps and ALWAYS looks out for our best interests. I can't say enough about her and State Farm other then they have a client for life and will always recommend them to all my family and friends."

"Great!! Experience with this Agency Recommend 💯%"

"Scott and the team are amazing. Always helpful, knowledgeable, and friendly. Definitely recommend!"

"Eventhough I don't get a chance to go into Scott's State Farm Agency office, I always get a cheerful and friendly greeting whenever I call. They are always courteous and very resourceful. Staff is very knowledgeable and always go the extra mile to address any questions or to give helpful advise. It's a great feeling to know that someone is always there to help. I am very pleased to be one of the many customers who appreciate being part of the State Farm promise and great commitment to great customer service."

"We have been with Scott's office for a decade now...won't be going anywhere either. We've had vehicle, homeowners, rentals, commercial & business policies with them and across the board, premiums are always reasonably priced with great coverage. But what sets them apart - their team. What an amazing team it is. Super knowledgeable, professional, efficient, responsive, kind & genuinely care. They are all on the same page, so working with them is seamless. This is truly what makes a business a great one. Thank you all!"

"Been using Scott for over 10 years. Always easy to contact and gives good advice!"