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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Missy Furuglyas

June 21, 2024

5  out of  5 rating by Missy Furuglyas
"Jorge was great to work with, professional, and best of all, saved us money! When my coverage lapsed and I found myself unhappy with Progressive I decided it was time to look elsewhere. After several quotes I contacted Jorge back and he got me coverage the same day. Glad to find a provider that cares more about my family than price gouging and claiming it's state taxes setting the price. Highly recommend."
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Alia Ramos

May 3, 2024

5  out of  5 rating by Alia Ramos
"Carmilena has been so wonderful to work with through all these years. She knows so much about insurance and always pointed me in the right direction. I trust her with all my policies."
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Edgar Vasquez

May 3, 2024

5  out of  5 rating by Edgar Vasquez
"I’ve been with these guys for years now. I’d highly recommend them over anyone else in the valley. Staff is friendly, knowledgeable and super responsive. One unfortunate incident I was without a vehicle. Before I knew it I had a rental and on my way to keep my day going. You actually get to speak to someone local not some dude in India or Nigeria.( Thank you guys by the way especially Maria)They took care of everything and I’m not gonna lie i was impressed you always hear horror stories with insurance companies…pfft…not me,Seriously don’t struggle or get hassled good quality customer service and peace of mind."
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Creola Brown

May 2, 2024

5  out of  5 rating by Creola Brown
"Scott Thomas has been my agent the past 5 years since moving from California. 😊 I insure my vehicle 🚗 and home 🏠 . I had a State Farm agent in California that was awesome 🤩 I was worried I wasn't gonna be able to have the same service as I had back home. 🙁 All I can tell you is Carmelina and other team members never disappoint 😊 They have been amazing to work with, they are professional, yet personable, and ready to help in all circumstances 😃 I have never had a situation that they couldn't resolve ✅ immediately They are like a family , they will have your back 👩‍❤️‍👨💑 Scott Thomas insurance will take care of your insurance needs 👌🏽 Thank you you make my life much easier 🎉🥳🙌🏽🎊"
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karla swiggum

May 1, 2024

5  out of  5 rating by karla swiggum
"A year ago, I called Jorge at Scott Thomas State Farm Insurance to get a quote. At that time, I decided to go with a different insurer. Jorge said he'd call back in a year to see if he could offer me a more competitive rate....and he did. He called a year later to the date. He then sent me quotes for three policies. After speaking with him and comparing rates from other agencies, I decided to go with State Farm. The customer service that he provided was the reason. Highly recommend working with this agency!"
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Jesse Mendez

April 25, 2024

5  out of  5 rating by Jesse Mendez
"I am thankful for Carmelina for helping me today. I appreciate her going above her job duty in getting something done for me. Not only is she extremely sharp, she is gracious with her time and attention."
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Luis Sesma

April 23, 2024

5  out of  5 rating by Luis Sesma
"Carmelina es muy atenta, siempre aclarando cualquier duda, ofrece un excelente servicio al cliente."
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Maria Z

April 21, 2024

5  out of  5 rating by Maria Z
""Carmelina is a very humble and very professional, she is always there when i need her Advises on insurance coverages. It is therefore without reservations that I highly recommend for insurance needs, this State Farm office"
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Ernestina Silva

April 20, 2024

5  out of  5 rating by Ernestina Silva
"Carmelina Cervantes Siempre muy eficiente y amable y generosa y paciente con los clientes y enfocada en siempre informarme de todo. Tengo más 7 años de conocerla y siempre ayudando con su mejor servicio. Gracias siempre.🙏🙏"
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Areli Santiago

April 20, 2024

5  out of  5 rating by Areli Santiago
"This branch has been amazing! They are kind, knowledgeable, and quick to help and response time is superb. Carmelina who is at this branch is without a doubt the best!"
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neri ponce

April 20, 2024

5  out of  5 rating by neri ponce
"Gracias Carmelina me has dado un excelente servicio y me explicas todas las dudas que tenga excelente servicio y muy profesional"
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Anne S Donato

April 4, 2024

5  out of  5 rating by Anne S Donato
"Carmelina is absolutely great. It helped me with all my insurance needs. I would highly recommend this State Farm office for your insurance needs."
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G Ronniemo

March 25, 2024

5  out of  5 rating by G Ronniemo
"Really felt as a concern oppose to a sell. She really took care of me and best rate yet on insurance. She really went the distance in customer service."
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Changhua Liu

March 7, 2024

5  out of  5 rating by Changhua Liu
"Very helpful service."
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Cristina Felix

February 8, 2024

5  out of  5 rating by Cristina Felix
"I can't say enough about the customer service I received. I had a great experience with this office. Jorge Jimenez Godinez was very patient with me and answered my many many questions. I feel like he went above and beyond and while having a good insurance rate is great it's definitely even more appreciated to feel cared for and taken care of by knowledgeable staff. He was thorough, kind, timely, and followed through. At the end I had no doubt that I had to switch my homeowners insurance and auto with State Farm."
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Julie Blankenship

February 4, 2024

5  out of  5 rating by Julie Blankenship
"Scott and his team are always friendly, helpful and take care of my business quickly and accurately."
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Issa Herrera

February 4, 2024

5  out of  5 rating by Issa Herrera
"I went online and requested a quote. Carmelina Cervantes reached out to help me with my quote. She's very knowledgeable and friendly. She made the process very easy. I will be staying with this agency for years to come."
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Anna Donato

November 5, 2023

5  out of  5 rating by Anna Donato
"Carmelita was very kind and helpful. I would definitely recommend her for insurance needs."
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Anthony Ash

September 20, 2023

5  out of  5 rating by Anthony Ash
"Since I moved from the Midwest to ARIZONA..Carmelina has provided 5 Star + Service in All my INSURANCE NEEDS.I GREATLY VALUE her “DEDICATION “ to my needs I HIGHLY RECOMMEND this Agency due to HER SERVICE 👍👍"
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Debra Phillips

August 26, 2023

5  out of  5 rating by Debra Phillips
"My agent Carmelina Cervantes has helped me and my family more then I can ever put into words. She really does care about the people she helps and ALWAYS looks out for our best interests. I can't say enough about her and State Farm other then they have a client for life and will always recommend them to all my family and friends."
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Elite Auto Detailing

August 26, 2023

5  out of  5 rating by Elite Auto Detailing
"Great!! Experience with this Agency Recommend 💯%"
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Jeana Chesnik

August 6, 2023

5  out of  5 rating by Jeana Chesnik
"Scott and the team are amazing. Always helpful, knowledgeable, and friendly. Definitely recommend!"
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Mickey Andersen

August 4, 2023

5  out of  5 rating by Mickey Andersen
"Eventhough I don't get a chance to go into Scott's State Farm Agency office, I always get a cheerful and friendly greeting whenever I call. They are always courteous and very resourceful. Staff is very knowledgeable and always go the extra mile to address any questions or to give helpful advise. It's a great feeling to know that someone is always there to help. I am very pleased to be one of the many customers who appreciate being part of the State Farm promise and great commitment to great customer service."
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R & B Williams

August 4, 2023

5  out of  5 rating by R & B Williams
"We have been with Scott's office for a decade now...won't be going anywhere either. We've had vehicle, homeowners, rentals, commercial & business policies with them and across the board, premiums are always reasonably priced with great coverage. But what sets them apart - their team. What an amazing team it is. Super knowledgeable, professional, efficient, responsive, kind & genuinely care. They are all on the same page, so working with them is seamless. This is truly what makes a business a great one. Thank you all!"
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Momma T

July 26, 2023

5  out of  5 rating by Momma T
"Been using Scott for over 10 years. Always easy to contact and gives good advice!"