State Farm® Insurance Agent Scott Thomas

"Awesome experience working with Jorge.. Process was smooth, clear, and handled with professionalism from start to finish. Jorge took the time to explain everything and made sure my claim & the transition to a new EV6seamless and stress-free. I truly appreciate his quik responsive & care. Highly recommend if you’re looking for reliable service A peace of mind🌼"

"As a newbie in America. State Farm especially Carmelina from Scott Thomas branch has been exceptional in assisting me throughout my insurance requests multiple times. I've never needed to visit the office as Carmelina is proactive in all my request and I'm just an email away to add an insurance. She provided me the lowest quote for my car comprehensive insurance compared to all the big whales out there, and it remains the same for other insurances as well. My rating/review is for insurance issuance process and Carmelina's assistance and not for claim process."

"When ever I have a question I get top notch customer service. Fast detailed answers I also have a great rate when I compare with other insurances State Farm Scott Thomas is always more affordable"

"I had a great experience with the Scott Thomas State Farm agency! The team was friendly, professional, and very helpful. They took the time to explain my options and helped me save money on my insurance. I highly recommend!"

"Carmelina was the agent that I dealt with at State Farm. Carmelina was very knowledgeable and professional, yet very personable at the same time. I ended up returning to State Farm as my auto insurance carrier. I received a much better policy with more coverage and quite a significantly lower price. Thank you 😊 🙏"

"Great staff. I would recommend this office to anyone looking for great prices and great service!"

"Amazing staff! Everyone in the office is very helpful! Had the pleasure of speaking with Jorge, Daniela and Carmelina. They all have been super helpful, highly recommend this office!"

"Carmelina Cervantes was great. Switching from Geico was easy and we're saving a ton of money!"

"Quoted me for half of what I was looking at before."

"We have always received excellent service. I would like to compliment Carmelina for all the help she has provided us. She is a professional and does everything she can to help with our insurance needs. She is very compassionate and goes above and beyond. Thank you."

"Jorge is great He was helpful, professional, and patient while helping me get a quote explained everything to me very thorough. He answered all my questions clearly and made it a smooth and easy process. I appreciate all of his help."

"Great experience working with Carmelina. She was helpful, professional, and patient while helping me get a quote. She answered all my questions clearly and made the process easy."

"Jorge is awesome!!!"

"Terrible experience. Completely unprofessional behavior, dishonesty and threats to keep you not switch to other company. Terrible costumer service."

"Jorge was great to work with, professional, and best of all, saved us money! When my coverage lapsed and I found myself unhappy with Progressive I decided it was time to look elsewhere. After several quotes I contacted Jorge back and he got me coverage the same day. Glad to find a provider that cares more about my family than price gouging and claiming it's state taxes setting the price. Highly recommend."

"Carmilena has been so wonderful to work with through all these years. She knows so much about insurance and always pointed me in the right direction. I trust her with all my policies."

"I’ve been with these guys for years now. I’d highly recommend them over anyone else in the valley. Staff is friendly, knowledgeable and super responsive. One unfortunate incident I was without a vehicle. Before I knew it I had a rental and on my way to keep my day going. You actually get to speak to someone local not some dude in India or Nigeria.( Thank you guys by the way especially Maria)They took care of everything and I’m not gonna lie i was impressed you always hear horror stories with insurance companies…pfft…not me,Seriously don’t struggle or get hassled good quality customer service and peace of mind."

"Scott Thomas has been my agent the past 5 years since moving from California. 😊 I insure my vehicle 🚗 and home 🏠 . I had a State Farm agent in California that was awesome 🤩 I was worried I wasn't gonna be able to have the same service as I had back home. 🙁 All I can tell you is Carmelina and other team members never disappoint 😊 They have been amazing to work with, they are professional, yet personable, and ready to help in all circumstances 😃 I have never had a situation that they couldn't resolve ✅ immediately They are like a family , they will have your back 👩‍❤️‍👨💑 Scott Thomas insurance will take care of your insurance needs 👌🏽 Thank you you make my life much easier 🎉🥳🙌🏽🎊"

"A year ago, I called Jorge at Scott Thomas State Farm Insurance to get a quote. At that time, I decided to go with a different insurer. Jorge said he'd call back in a year to see if he could offer me a more competitive rate....and he did. He called a year later to the date. He then sent me quotes for three policies. After speaking with him and comparing rates from other agencies, I decided to go with State Farm. The customer service that he provided was the reason. Highly recommend working with this agency!"

"I am thankful for Carmelina for helping me today. I appreciate her going above her job duty in getting something done for me. Not only is she extremely sharp, she is gracious with her time and attention."

"Carmelina es muy atenta, siempre aclarando cualquier duda, ofrece un excelente servicio al cliente."

""Carmelina is a very humble and very professional, she is always there when i need her Advises on insurance coverages. It is therefore without reservations that I highly recommend for insurance needs, this State Farm office"

"Carmelina Cervantes Siempre muy eficiente y amable y generosa y paciente con los clientes y enfocada en siempre informarme de todo. Tengo más 7 años de conocerla y siempre ayudando con su mejor servicio. Gracias siempre.🙏🙏"

"This branch has been amazing! They are kind, knowledgeable, and quick to help and response time is superb. Carmelina who is at this branch is without a doubt the best!"

"Gracias Carmelina me has dado un excelente servicio y me explicas todas las dudas que tenga excelente servicio y muy profesional"