State Farm® Insurance Agent Scott Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nereyda Armenta
June 30, 2026
"I’ve been with State Farm for many years and have my auto, home, and life insurance with them. Their team has always provided exceptional customer service and has been friendly, knowledgeable, and dependable whenever I’ve needed assistance. I truly appreciate their commitment to their customers and highly recommend State Farm to anyone looking for an insurance company they can trust."
Nery Armenta
June 30, 2026
"I’ve been with State Farm for many years and have my auto, home, and life insurance with them. Their team has always provided exceptional customer service and has been friendly, knowledgeable, and dependable whenever I’ve needed assistance. I truly appreciate their commitment to their customers and highly recommend State Farm to anyone looking for an insurance company they can trust."
Betty Wells
June 9, 2026
"I have been a client of Scott’s for many years and he and his staff are always extremely helpful and friendly! They’ll do anything to help with whatever is needed. I almost feel like family"
tj jensen
May 20, 2026
"Everyone in this office is kind & happy to help. Always.
Thankful for their excellent customer service. (TY, Daniela)
tj"
Love Q
March 23, 2026
"Awesome experience working with Jorge..
Process was smooth, clear, and handled with professionalism from start to finish.
Jorge took the time to explain everything and made sure my claim & the transition to a new EV6seamless and stress-free.
I truly appreciate his quik responsive & care.
Highly recommend if you’re looking for reliable service
A peace of mind🌼"
Vishal jamakhandi
March 18, 2026
"As a newbie in America.
State Farm especially Carmelina from Scott Thomas branch has been exceptional in assisting me throughout my insurance requests multiple times.
I've never needed to visit the office as Carmelina is proactive in all my request and I'm just an email away to add an insurance.
She provided me the lowest quote for my car comprehensive insurance compared to all the big whales out there, and it remains the same for other insurances as well.
My rating/review is for insurance issuance process and Carmelina's assistance and not for claim process."
Danielle Pereira
March 17, 2026
"When ever I have a question I get top notch customer service. Fast detailed answers I also have a great rate when I compare with other insurances State Farm Scott Thomas is always more affordable"
Jeanette Salgado
March 11, 2026
"I had a great experience with the Scott Thomas State Farm agency! The team was friendly, professional, and very helpful. They took the time to explain my options and helped me save money on my insurance. I highly recommend!"
Dawn Verhest
October 13, 2025
"Carmelina was the agent that I dealt with at State Farm. Carmelina was very knowledgeable and professional, yet very personable at the same time. I ended up returning to State Farm as my auto insurance carrier. I received a much better policy with more coverage and quite a significantly lower price. Thank you 😊 🙏"
Devon P. (UKy524)
October 8, 2025
"Great staff. I would recommend this office to anyone looking for great prices and great service!"
Victor Jimenez
September 23, 2025
"Amazing staff! Everyone in the office is very helpful! Had the pleasure of speaking with Jorge, Daniela and Carmelina. They all have been super helpful, highly recommend this office!"
JJ Tantillo
September 10, 2025
"Carmelina Cervantes was great. Switching from Geico was easy and we're saving a ton of money!"
Nitin Gopinath
July 24, 2025
"Quoted me for half of what I was looking at before."
Beatrice Ramirez
July 2, 2025
"We have always received excellent service. I would like to compliment Carmelina for all the help she has provided us. She is a professional and does everything she can to help with our insurance needs. She is very compassionate and goes above and beyond. Thank you."
Victoria Ayala
April 14, 2025
"Jorge is great He was helpful, professional, and patient while helping me get a quote explained everything to me very thorough. He answered all my questions clearly and made it a smooth and easy process. I appreciate all of his help."
saurabh
January 15, 2025
"Great experience working with Carmelina. She was helpful, professional, and patient while helping me get a quote. She answered all my questions clearly and made the process easy."
"Thank you for your 5-star review and recognizing Carmelina's professional service! We look forward to helping you will all of your insurance needs for years to come."
Paul Burnham
December 13, 2024
"Jorge is awesome!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mohsen Jafari
October 8, 2024
"Terrible experience. Completely unprofessional behavior, dishonesty and threats to keep you not switch to other company. Terrible costumer service."
"While we try every day to do all we can for our clients, there are aspects of the insurance industry that we don't control. Specifically, rates have gone up and discounts depend on the overall number and types of policies our clients have with us. We appreciate your business and understand your frustration."
Missy Furuglyas
June 21, 2024
"Jorge was great to work with, professional, and best of all, saved us money! When my coverage lapsed and I found myself unhappy with Progressive I decided it was time to look elsewhere. After several quotes I contacted Jorge back and he got me coverage the same day. Glad to find a provider that cares more about my family than price gouging and claiming it's state taxes setting the price. Highly recommend."
"Thank you, Missy! Your appreciation of Jorge's efforts and State Farm make a difference. Please reach out with any questions you have. We also have a referral recognition program and truly appreciate how our clients are our best marketing source. "
Alia Ramos
May 3, 2024
"Carmilena has been so wonderful to work with through all these years. She knows so much about insurance and always pointed me in the right direction. I trust her with all my policies."
"Thank you, Alia. Carmelina is a treasure. We appreciate you and look forward to helping you with all of your insurance needs."
Edgar Vasquez
May 3, 2024
"I’ve been with these guys for years now. I’d highly recommend them over anyone else in the valley. Staff is friendly, knowledgeable and super responsive. One unfortunate incident I was without a vehicle. Before I knew it I had a rental and on my way to keep my day going. You actually get to speak to someone local not some dude in India or Nigeria.( Thank you guys by the way especially Maria)They took care of everything and I’m not gonna lie i was impressed you always hear horror stories with insurance companies…pfft…not me,Seriously don’t struggle or get hassled good quality customer service and peace of mind."
"Thank you for the kind words, Edgar. It makes a difference when our customers recognize the team effort we provide. Maria "Carmelina" Cervantes is the best! We appreciate you."
Creola Brown
May 2, 2024
"Scott Thomas has been my agent the past 5 years since moving from California. 😊
I insure my vehicle 🚗 and home 🏠 .
I had a State Farm agent in California that was awesome 🤩
I was worried I wasn't gonna be able to have the same service as I had back home.
🙁
All I can tell you is Carmelina and other
team members never disappoint 😊
They have been amazing to work with, they are professional, yet personable, and ready to help in all circumstances 😃
I have never had a situation that they couldn't resolve ✅ immediately
They are like a family , they will have your back 👩❤️👨💑
Scott Thomas insurance will take care of your insurance needs 👌🏽
Thank you you make my life much easier 🎉🥳🙌🏽🎊"
"Creola, thank you for such a kind review! We take pride in our customer service and appreciate your loyalty. Please let us know if there is anything we can do to make your experience even better."
karla swiggum
May 1, 2024
"A year ago, I called Jorge at Scott Thomas State Farm Insurance to get a quote. At that time, I decided to go with a different insurer. Jorge said he'd call back in a year to see if he could offer me a more competitive rate....and he did. He called a year later to the date. He then sent me quotes for three policies. After speaking with him and comparing rates from other agencies, I decided to go with State Farm. The customer service that he provided was the reason. Highly recommend working with this agency!"
Jesse Mendez
April 25, 2024
"I am thankful for Carmelina for helping me today. I appreciate her going above her job duty in getting something done for me. Not only is she extremely sharp, she is gracious with her time and attention."
Luis Sesma
April 23, 2024
"Carmelina es muy atenta, siempre aclarando cualquier duda, ofrece un excelente servicio al cliente."